Appointments

Every effort is made to accommodate your preferred time and Doctor. Emergencies will always be given priority.

Longer consultations are available so please tell the Receptionist when booking your appointment if you require extra time. Should you or a family member require an interpreter service, please advise us of this when you make your appointment.

Patients are encouraged to call prior to their appointment time to check on waiting times to help alleviate extended waiting times in Reception.

Do you need a longer appointment?

We have listed some simple guidelines below to assist you in booking an appointment appropriate to your needs. If you’re unsure how long you might require our friendly Admin team are only too happy to help.

All appointment lengths are Bulk Billed (to Patients with a current Medicare Card). Standard appointments are 10 – 15 minute consultations.

These are suitable for:

  • blood pressure checks

  • coughs and colds

  • follow-up appointments

  • medical certificates

  • minor illness referrals

  • repeat prescriptions

  • results

A longer appointment, 20 – 30 mins, is recommended for the following:

  • Centrelink/insurance documents

  • cervical screening (Pap Smear)

  • complex Issues

  • counselling

  • more than one family member to be seen

  • multiple issues

  • postnatal checks

  • surgical procedures

female medical staff holding up a telescope

Some appointments will require an additional booking with a Nurse and are best booked directly with our Admin Team.

These include:

  • Care Plans and Health Assessments

  • Childhood Health Checks

  • childhood vaccinations

  • contraceptive procedures

  • dressings

  • ear syringing

  • ECGs

  • immunisations and injections

  • new Patients

  • spirometry tests

It is important to note that different Doctors may have different preferences for appointment lengths in certain situations. Our friendly Admin team can answer any questions you may have.

Cancellations

If you are unable to attend your appointment, we greatly appreciate you contacting us so that we may allocate your appointment to another Patient in need.

Late arrivals may be required to reschedule.

For no show appointments, please be aware that there is a $50 fee if an appointment is not cancelled prior to the time of visit.